Privacy Policy

Privacy Policy

This Privacy Policy explains how nola-melbourne.com (the “Site” or “we”) collects, uses, and shares your personal information when you visit the Site or make a purchase.

Contact Information

If you have any questions after reading this policy, would like more information about our privacy practices, or wish to file a complaint, you can contact us by email at info@nola-melbourne.com

Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this policy, we refer to any information that can uniquely identify an individual (including the details listed below) as “Personal Information.” See the list below for more details on what personal information we collect and why.

Device Information

  • Purpose of collection: To properly load the Site and perform analytics on Site usage to optimize our services.

  • Source of collection: Automatically collected using cookies, log files, web beacons, tags, or pixels when you access the Site.

  • Disclosure for business purposes: Shared with our processing partner Shopify.

  • Collected data: Browser version, IP address, time zone, cookie information, viewed products or pages, search terms, and interaction with the Site.

Order Information

  • Purpose of collection: To provide you with products or services in accordance with our contract, process your payment information, arrange for shipping, and provide invoices and/or order confirmations. Additionally, to communicate with you, screen our orders for potential risk or fraud, and—when in line with your preferences—provide you with information or advertising about our products or services.

  • Source of collection: Collected directly from you.

  • Disclosure for business purposes: Shared with our processing partner Shopify.

  • Collected data: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Sharing of Personal Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: Shopify Privacy Policy.

  • We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Use of Personal Information

We use your personal information to provide our services to you, including:

  • Offering products for sale

  • Processing payments

  • Shipping and fulfilling your orders

  • Keeping you informed about new products, services, and offers

Legal Basis

We process your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.